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CCTV & Remote Monitoring

See every corner. Twenty-four hours a day.

We design, install, and operate IP-based CCTV systems that aren't just recording — they're being watched, in real time, from our Kampala control room.

CCTV & Remote Monitoring
CCTV & Remote Monitoring
Install lead time
5–7 working days
Camera count
4 to 256+ per site
Storage retention
30 / 90 / 180 / 365 days
Monitoring
24/7 from Kololo TOC
What’s included

Everything in the contract.

No surprise line items. No optional “essentials” upsold after signing. The list below is the standard.

  • Site survey and Bill of Quantities by certified ONVIF engineers
  • Cameras — Hikvision DarkFighter, Dahua WizMind, Axis Q-series (commercial grade)
  • Hybrid storage — local NVR (Hikvision DS-7700 series) + Wasabi cloud backup
  • 30-day rolling retention standard, 90 / 180 / 365 days optional
  • KampalaGuards mobile app — iOS + Android, multi-site live view, push alerts
  • AI analytics — line crossing, intrusion, loitering, abandoned object, face match
  • 24/7 remote monitoring from Kololo control room (14 ASIS-trained operators)
  • Quarterly preventive maintenance — lens cleaning, firmware, audit signed by client
What you actually receive

Tangible deliverables.

Not promises. Documents, hardware, access, certificates — the artefacts you can hand to your auditor or hold in your hand.

  • 01Site survey report with 1:100 floor plan, camera placements marked
  • 02Bill of Quantities — every cable, conduit, screw, signed by certified ONVIF engineer
  • 03Hardware install — cameras, NVR, switches, UPS, cabling to client tray
  • 04Commissioning certificate — focus, exposure, motion masking signed off per camera
  • 05KampalaGuards mobile app credentials for nominated client users
  • 06AI analytics dashboard — line crossing, intrusion, loitering, abandoned object
  • 07Monthly system health report — uptime per camera, missed-recording log
  • 08Quarterly preventive maintenance certificate, signed by client representative
How we deploy

5-step engagement, every time.

Same process for a single residence and a 50-branch bank. Repeatable, documented, contractually committed.

  1. 01

    Site survey

    Certified engineer on-site for 1–2 days. Maps existing infrastructure, network capacity, power, and risk zones. Output: design doc + BoQ.

  2. 02

    Design + BoQ sign-off

    Within 5 working days: cameras specified by model and view, network plan, storage sized to retention requirement, fixed-price BoQ.

  3. 03

    Install

    5–7 working days for an 8–24 camera site. Multi-site rollouts on parallel crews — 47 branches in 60 days for our Tier 1 banking client.

  4. 04

    Commissioning + training

    Per-camera focus and motion masking signed off. 2-hour admin training for client team. KampalaGuards app onboarding.

  5. 05

    Quarterly maintenance

    Lens cleaning, firmware updates, NVR health, storage audit. Signed certificate every 90 days.

Contractual SLA

The promises with numbers attached.

Every commitment below is in the engagement letter — measured, reported, and creditable to the client invoice if missed.

<5 seconds
Alert latency from event to mobile app push notification
99.5% uptime
Per-camera availability, measured monthly
24 hours
Replacement of any camera that fails on-warranty
<80%
False-alarm reduction within 90 days of go-live (typical)
Equipment we deploy

Named brands. Named models.

No mystery hardware, no white-label brands. You see exactly what gets installed and where.

Hikvision DarkFighter / DeepinView
Standard outdoor + low-light · primary fleet
Dahua WizMind / TiOC
AI analytics edge cameras · alarm-on-detect
Axis Q-series / P-series
Banking, embassy, ultra-high-image-quality sites
Hikvision DS-7700 NVR
On-prem recording, RAID-1 / RAID-5
Wasabi cloud storage
Off-site backup · 30 / 90 / 365-day retention
Teltonika RUT360 4G router
Failover signalling at sites without fixed line
Integrations

Plays nicely with your stack.

We don’t lock you into our portal. Your existing systems remain the source of truth.

  • Genetec Security Center
  • Milestone XProtect
  • Hanwha Wisenet WAVE
  • Existing PSIM platforms (Cayuga, Geutebruck)
  • Client SOC via ONVIF Profile S/T/G
What we do not provide

Honest scope.

We tell you what we don’t do — so you can scope it with the right partner.

  • Trenching for outdoor cabling (handled by client civils contractor)
  • Internet line provision (we coordinate with MTN / Roke / CSquared)
  • PoE switch upgrades to existing client network (quoted separately)
Engagement tiers

Pick a tier. We’ll tailor the rest.

All prices exclude VAT (18%). “Per post” = 24-hour coverage with 3 officers in 8-hour shifts.

SME

Single office or branch · up to 8 cameras

Officer8 IP cameras (HD)
SupervisionLocal NVR · 30-day storage
ReportingMobile app, motion alerts only
Starting from
From UGX 14M install + UGX 600,000 / month monitoring
Request a Quote
Most chosen

Enterprise

Branch network or campus · 24–48 cameras

Officer24–48 cameras (4MP)
SupervisionLocal NVR + cloud backup, 90-day storage
ReportingLive monitoring + monthly written report
Starting from
From UGX 48M install + UGX 1,800,000 / month monitoring
Request a Quote

Critical

Bank HQ, data centre, 64+ cameras

OfficerAI analytics on every channel
SupervisionRedundant NVR + cloud, 365-day storage
ReportingReal-time TOC integration with client SOC
Starting from
Custom — engineered to client SOC requirements
Request a Quote
FAQ

Quick answers.

Don’t see your question? Ask us directly →

A standard 8–16 camera system at a single site is commissioned within 5–7 working days. Multi-site rollouts run on parallel crews — we've installed 47 branches in 60 days for a Tier 1 commercial bank.

We size cameras and bitrate to your existing connection. For sites without reliable internet, we install MTN/Airtel 4G failover routers (dual-SIM) so monitoring never drops. Typical 8-camera site needs ~6 Mbps upload.

Both — and we strongly recommend pairing them. A camera nobody watches is a camera that doesn't help when it matters. Our control room verifies every alert before dispatch, cutting false-call rates by ~80%.

Cloud backup runs ~UGX 35,000 per camera per month at 30-day retention, ~UGX 95,000 at 365 days. We benchmark every 6 months against current Wasabi / Backblaze rates.

Yes. We operate within Uganda's Data Protection and Privacy Act (2019), and our footage handling SOPs are aligned with GDPR Article 6/9 for clients with EU operations.

Get a cctv & remote monitoring quote in 24 hours.

Tell us about your premises. We'll come back with a written proposal — including officers, equipment, and pricing — within one working day.

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