Z18 min median · 12 min SLA
Central Business District
Hub: Plot 14, Acacia Avenue (Kololo HQ)
Profile: Banks · embassies · five-star hotels
Areas covered
NakaseroKololoOld KampalaBugolobi
Coverage
9 zones across Kampala metro. 5 regional offices nationwide.
Real driving times, real hubs, real fleet. The map below is schematic; the response SLAs are audited and contractual.
Greater Kampala — armed-response zones
9 zones · 9 hubs · 52 vehicles
Response zoneSub-station / hubKololo HQ
Map is schematic for clarity. Zone boundaries are operational — not administrative — and follow real driving-time isochrones, updated quarterly by our Operations team using ANPR-derived travel-time data.
Why we draw the zones the way we do
Driving time, not straight-line distance.
Most security vendors quote response times based on the radius from a single dispatch hub. That is fine for a flat city. Kampala is not a flat city. A 2 km drive from Kololo to Bukoto is 10 minutes in rush hour. A 9 km drive from Namanve to Bukoto is 12 minutes in the same window.
Our zones are drawn on driving-time isochrones — the area we can reach within a stated SLA, factoring rush hour, rainy season, and known choke points. Each zone has a primary hub and a backup hub. We pre-position vehicles between them at shift change.
Median response, all zones
9.2 minutes
Audited Q1 2026 across 2,400+ alarm-monitored sites.
Zone detail
The nine response zones.
Z29 min median · 14 min SLA
North-East Residential
Hub: Naguru sub-station
Profile: Diplomatic residences · gated estates
Areas covered
NaguruBukotoNtindaKyambogo
Z310 min median · 15 min SLA
South-East Lakeside
Hub: Muyenga sub-station
Profile: High-income residential · clubs
Areas covered
MuyengaBuzigaMunyonyoKansanga
Z410 min median · 15 min SLA
Industrial Belt
Hub: Namanve sub-station (co-located with Academy)
Profile: Manufacturing · logistics · warehousing
Areas covered
NamanveKirekaBweyogerereKyaliwajjala
Z511 min median · 17 min SLA
South-West Suburbs
Hub: Najjanankumbi sub-station
Profile: Mixed retail · hospital corridor
Areas covered
NdeebaNajjanankumbiKibuyeLubowa
Z611 min median · 17 min SLA
North-West Residential
Hub: Kawempe sub-station
Profile: Residential · markets · small commercial
Areas covered
KawempeKanyanyaKyebandoKisaasi
Z713 min median · 20 min SLA
Entebbe Corridor
Hub: Entebbe Regional Office
Profile: Airport · hotels · embassies · diplomatic
Areas covered
Entebbe townKajjansiAbayita AbabiriKitoro
Z814 min median · 22 min SLA
Wakiso & North-West Outer
Hub: Nansana satellite
Profile: Estates · agricultural · mixed
Areas covered
WakisoNansanaMatuggaKasangati
Z915 min median · 22 min SLA
Mukono & East Outer
Hub: Mukono satellite
Profile: Manufacturing · educational · residential
Areas covered
Mukono townSeetaGomaBweyogerere east
Regional reach
Beyond the metro — five regional offices.
Outside Greater Kampala we operate from regional offices in Entebbe, Mbarara, Gulu, and Mbale, with a satellite base in Mukono. Regional response is contractual rather than zone-based — every site is surveyed individually and the SLA is documented before deployment.
Mbarara
Western UgandaResponse: Per-site SLA · documented in contract
Banks, telecom retail, hospitality. Covers Mbarara town and Kabale corridor.
Lead: John Tumusiime, Regional Manager
Gulu
Northern UgandaResponse: Per-site SLA · documented in contract
NGO field operations, banks, telecom. Covers Gulu and the Kitgum corridor.
Lead: Innocent Okot, Regional Manager
Mbale
Eastern UgandaResponse: Per-site SLA · documented in contract
Banks, manufacturing, agricultural estates. Covers Mbale, Tororo, and Soroti.
Lead: Beatrice Apolot, Regional Manager
Entebbe
Greater KampalaResponse: 13 min median · 20 min SLA · Zone 7
Airport, embassies, hotels, diplomatic residences. Direct line to Kololo TOC.
Lead: Susan Tumwine, Regional Manager
Outside our zones?
Even outside our standard zones, the answer is usually yes.
For sites outside the mapped coverage we conduct a survey, document a per-site SLA, and price the deployment honestly. Tell us where you need us.