The challenge
The foundation operated four separate vendors across six compounds, with inconsistent uniforms, no shared SOPs, and a monthly reporting deadline that nobody met.
Our approach
We onboarded all six sites under one contract, retained 70% of the existing officers (after re-vetting and re-training), redesigned every guardhouse, and rolled out a single monthly board-pack report.
Results
1
Vendor (down from 4)
6
Compounds under unified SOP
31%
Annual cost reduction
98%
Officer retention after onboarding
We went from chasing four vendors to having one phone number. The savings were the bonus.
C
Country Director
NGOs & Foundations